Tracking order

At JeonjaCore, we understand how important it is to know where your order is every step of the way. Below is a simple guide to help you track your package from our warehouse to your doorstep.

How to Track Your Order

  1. Locate Your Tracking Number
    After your order is shipped, we will send a confirmation email to the address you provided. This email contains a unique tracking number (e.g., a combination of letters and numbers) assigned by the shipping carrier.
  2. Choose a Tracking Method
    You can track your package using one of the following options:
    • Direct Carrier Website – Visit the official website of the carrier (e.g., USPS, FedEx, DHL, or UPS) and enter your tracking number in the designated field.
    • Third-Party Tracking Service – Use a reliable multi-carrier tracking platform for real-time updates. We recommend 17Track.
  3. Enter Your Tracking Number
    On the tracking page, input your tracking number exactly as shown in the email (including any hyphens or spaces). Click the "Track" or "Search" button to view the current status and location of your shipment.
  4. Monitor Updates
    The tracking system will display milestones such as "Picked Up," "In Transit," "Out for Delivery," and "Delivered." You can refresh the page or enable notifications (if available) to stay informed.

Recommended Third-Party Tracking Tool: 17Track

17Track is a free, global package tracking service that supports over 700 carriers worldwide. It consolidates tracking information from multiple carriers into one easy-to-read interface.

How to use 17Track:

  • Go to www.17track.net .
  • Paste your tracking number into the search bar on the homepage.
  • Click the "Track" button. The system will automatically detect the carrier and display your shipment’s progress.
  • You can also create a free account to save multiple tracking numbers and receive email or app notifications for status changes.

What If My Tracking Number Doesn’t Work?

If your tracking number is not recognized immediately, please allow 24–48 hours after receiving the shipping confirmation email. Sometimes carriers take time to update their systems. If the issue persists, contact our support team at [email protected] with your order number and tracking number, and we will assist you promptly.

Need Further Assistance?

For any questions about your order or tracking, please email us at [email protected]. We are here to help ensure your JeonjaCore experience is smooth and enjoyable.