Privacy policy

At JeonjaCore, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our online store and purchase products such as headphones, earbuds, keyboards, and mice.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This may include:

  • Personal Identification Information: Your name, shipping address, billing address, and email address ([email protected]).
  • Payment Information: Credit card details or other payment method data, which is processed securely by our third-party payment processors. We do not store full payment card numbers.
  • Order Details: Products you purchase, quantities, and transaction history.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site (e.g., pages viewed, time spent).
  • Communication Data: Any information you provide when contacting us via email at [email protected].

2. How We Use Your Information

We use your data solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, returns, or inquiries via email.
  • To improve our website, products, and customer service.
  • To comply with legal obligations, such as tax and accounting requirements.
  • To prevent fraud and ensure the security of our transactions.

We do not use your data for marketing purposes without your explicit consent, and we do not sell or rent your personal information to third parties.

3. Data Storage and Retention

Your personal data is stored securely on our servers and those of our trusted service providers. We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, order-related data is kept for a period of 5 years after your last purchase to comply with financial regulations. After this period, your data is securely deleted or anonymized.

4. Data Protection Measures

We implement industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for all data transmitted between your browser and our website.
  • Secure storage with access controls and regular security audits.
  • Use of reputable third-party payment processors that comply with PCI DSS standards.
  • Limited employee access to personal data on a need-to-know basis.

5. Sharing Your Information

We may share your data with trusted third parties only when necessary for order fulfillment and service improvement. These parties include:

  • Shipping carriers (e.g., postal services, couriers) to deliver your orders.
  • Payment processors to handle transactions securely.
  • IT service providers who assist with website hosting and maintenance.

All third parties are contractually obligated to protect your data and use it only for the specified purposes. We do not share your information for their own marketing or unrelated activities.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Request a transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, in accordance with applicable laws.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Necessary for the website to function, such as remembering your cart contents.
  • Analytics Cookies: Help us understand how you use our site to improve its performance.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

8. International Data Transfers

As an international online store, your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other lawful mechanisms to safeguard your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: [email protected]

We are here to assist you and will respond as promptly as possible.