Shipping policy

Shipping Policy

At JeonjaCore, we are committed to delivering your order of headphones, earbuds, keyboards, and mice with efficiency and care. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all products in our store, including headphones, earbuds, keyboards, and mice. Standard Shipping ensures your order is handled with care and delivered to your specified address.

Shipping Costs

Shipping fees are applied to all orders and are calculated based on the total weight and destination of your package. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive an email confirmation with tracking details once your order ships.

Delivery Time

Standard Shipping typically delivers within 5–10 business days after processing, depending on your location. Delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.

Order Tracking

Once your order is shipped, we will send a tracking number to the email address you provided. You can use this tracking number to monitor your package’s progress. For any questions about your shipment, please contact us at [email protected].

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. JeonjaCore is not responsible for delays or losses caused by incorrect or incomplete addresses. If you need to update your address after placing an order, contact us immediately at [email protected].

International Shipping

We currently ship to select international destinations. Standard Shipping rates and delivery times may vary for international orders. Please note that customs duties, taxes, or import fees may apply and are the responsibility of the recipient. For more information, reach out to [email protected].

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date at [email protected]. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

For any further inquiries about our shipping policy, feel free to email us at [email protected]. Thank you for shopping at JeonjaCore!