Contact us

We are here to assist you with any inquiries regarding your purchases, product specifications, or order status. For prompt and efficient support, please reach out to us via email.

General Inquiries & Support

For questions about our headphones, earbuds, keyboards, or mice, including compatibility, warranty, or troubleshooting, contact our support team:

Email: [email protected]

We aim to respond within 24 hours on business days.

Order & Shipping Questions

If you need assistance with an existing order, delivery status, or returns, please include your order number in the email subject line for faster processing. Send your request to the same email address above.

Company Address

For official correspondence or product returns (please contact us first for a return authorization), you may write to us at:

JeonjaCore
123 Digital Avenue, Suite 400
Tech City, TC 90210
United States

Business Hours

Our support team operates Monday through Friday, 9:00 AM to 6:00 PM (EST), excluding major holidays. Emails received outside these hours will be addressed the next business day.

Note: We currently do not offer phone support. All communication is handled via email to ensure accurate record-keeping and efficient resolution of your concerns.